36 Linley Road 

Trumbull, CT 06611

Office: (203) 459-8855

Cell:      (203) 885-3168

 

 Winter/Spring 2014

 

Dear Friends, Neighbors and
Prospective Clients;

  As many of you know I have been repairing appliances for the past twenty plus years,  with 2007 being my inaugural year with my own company; Abbott Appliance Service and Repair, LLC.  It has been a very rewarding experience thus far, seeing old friends and clients, and also making many new friends and clients along the way.  Many of you have remembered me from one of the companies where I previously worked;  Advanced, All American, Citytrust, or even IBM.  The recent years (2011 – 2013) have been very challenging years due to the volatile energy costs and the unusual weather trends, which I’m sure have had an impact on almost everyone.  With 2014 underway the economy is still somewhat volitale trying to bounce back to normal, or a “new normal”.  Hopefully gas prices will level off so we at least we know where we stand on that issue.  It seems that just when you think things are starting to get better something happens somewhere in the world that upsets everything.  This winter of 2013/2014 has been a real challenge, un-predictable weather patterns and the many storms have had a real affect on our service customers.  I would like to take this time to thank them for their patience with us during these weather events and we will continue to serve you all as best we can.  Hopefully the weather co-operates going forward into Spring and Summer.

     The economic outlook is still very unstable, but according to some indicators, the economy may be starting to move in a more positive direction.   There are many questions that need to be answered regarding the future.   We have been trying to keep our costs and exposure down by trying to schedule calls within the same geographic areas during the same service windows when appropriate.  Of course that is not always easy to do when some calls are considered emergencies.   As always I will continue to handle each customer with the same professional, prompt and courteous service possible.   I will continue to service  the following towns in Fairfield and New Haven Counties:  Bethel, BridgeportBrookfieldEastonFairfield,  Milford,  Monroe,  Newtown,  Orange,  Redding,  Shelton, Stratford, and Trumbull.  I will continue to offer one of the LOWEST service call or trip charge rate in Fairfield County plus up to one year parts and labor in guarantees.  I will also continue to offer evening and weekend appointments to fit your schedule.  Senior Discounts are also available on all repairs. 

     As always most calls will receive  same day service( which means; the repairs will be completed, in most cases, on the day of the appointment).  Of course there will be times when parts will need to be special ordered.   Special order parts will receive the highest priority once they are received and in most cases the wait time should only be 3-5 days.  However, some parts may get “back-ordered”, which means we are at the mercy of the manufacturing company and  no estimated time of arrival is given. If a part does get back-ordered the customer will be given the option to wait or to cancel the order without any penalty. 

     I am still very excited and continue to look forward to servicing you and your appliances in the future.  So,  please keep me in mind the next time;

•          the dryer didn’t dry the clothes

•          the refrigerator or freezer are not keeping food cold

•          the oven took way too long  to cook your food

•          the stove burners arent working

•          the dishwasher isn’t cleaning the dishes

•          the washing machine didn’t clean the clothes

     What ever your appliance problem may be, call  Abbott Appliance Service and Repair, LLC for a quick and honest evaluation of your problem.  From Washers, Dryers (gas and electric), Ranges, Ovens, Cooktops (gas and electric), Dishwashers, Refrigerators to Disposals, we work on most makes and models. Just call and set up your appointment.  You won’t wait for days, or all morning or afternoon.  Most appointments are made quickly with small wait windows generally 0-2 hours or we can call you beforehand and meet you there.

Simply call and ask,  HEY!    ABBOTT!   Can you fix my appliances?”  The answer will be “ Absolutely!”

Call: (203) 459-8855 

or     (203) 885-3168 

Most Kindly,

Bruce Abbott Anderson

Abbott Appliance
Service and Repair, LLC